Want to monitor visitors to your website real-time? Wish you could see the activity on your website, chat with visitors, make special offers, allow visitors to interact with your sales agents, much like they would in any offline shop? Our Live Chat Services (powered by LiveHelpGenie) allows you to do this and much more.

·    Track visitors on your website - LiveHelpGenie provides agent software which you can install on your machine. This software allows you to see every visitor to your website and what they are doing on your website.

·    Visitors on your site can chat with you - Any visitor on your website can click on a chat link on your website and ask you questions live. You can chat with multiple visitors, help them with their queries, guide them to specific pages, give them a presentation and so on. It is as close to a face-to-face interaction as you can possibly get.

·    You can invite Visitors to chat with you - Simply click on the "Invite" button in your agent console and a chat window will pop up on the screen of the visitor you selected.